511 Turnkey Solution

Sendza is the first to deliver an innovative new way for government agencies to expand their services while decreasing their budgets. Sendza has teamed with industry traffic data leader, INRIX, to offer a suite of 511 services at no cost saving state agencies millions of dollars. The replacement application suite has superior functionality compared to existing solutions. It combines text, voice, email with on-demand and event based messaging.

The entire state road system can be monitored providing key information to traveler regarding road conditions for an unlimited number of road segments. The following information is reported per road segment. 1. Average commute time in minutes
2. Average speed in miles per hour
3. Congestion at interchanges
4. Predictive future traffic at this road segment
5. Any alerts, incidents, or venues associated with that traffic segment.
6. Traffic conditions and advice on alternative routes.

The adaptive voice system conforms to the preferences of the user based upon previous use, time-of-day, and telephone demographics. . This enables a safe, one button request for rich traffic data and relevant information without distracting the driver. The user can customize their voice menu by using a web-based interface.

Sendza provides web, text, email, and voice options for opting in to the notification service and setting communication preferences. This broad spectrum of opt-in technology services assures that all constituents can have access to the service without discriminating a segment of the population.

Users will be able to log into the website, customize their route, and receive text, voice, or email messages when there are adverse driving conditions or alerts along their route. The customization is also used when a users calls into the 511 system providing them with immediate specific information without having to traverse a long menu system. The system can be configured to give alerts (voice, email, or text) on an event or scheduled basis just prior to the beginning of their commute and during their commute. Using the website, the user can also specify level of alerts, MBTA transit information, airport information, and incidents.

No Cost to the Taxpayers Superior Services to Existing 511 System Safe and Robust Services for State Travelers Provide Alert Based Traffic Notifications No Hardware, Software, or Administration Integrates with Existing Services On Demand Traffic Reports